Frequently Asked Questions
What is NexusAI?
NexusAI is a unified API gateway that lets you access 50+ AI models through one endpoint. One key, one bill, one integration.
How does billing work?
Pay only for tokens consumed. No monthly minimums. Top up from $5. Free tier includes $1 credit on signup.
Which models are supported?
GPT-4o, Claude 3.5, Gemini, Llama, Mistral, and more. New models added weekly.
Is my data used for training?
No. Your prompts are never used for model training. We are SOC2 Type II certified.
What if a provider is down?
We automatically route traffic to the next available provider. 99.9% uptime SLA on Enterprise plans.
Can I get a refund?
Yes, 之内 7 days of purchase for unused credits. See our Refund Policy.
Do you offer discounts?
Volume discounts available for Enterprise. Non-profits and students get 50% off Pro.